Having a new roof installed is one of the most important investments you can make in your home, so when taking on a project of this magnitude, it’s crucial to hire an experienced roofer to complete the job. But with so many roofing companies out there, all of whom claim to be the best, how do you really know who’s going to deliver on their promise? To help you in your search to find a good roofer, we’ve compiled a list of questions to ask and criteria to look for when considering roofing companies for the job.
It’s important to remember that when you are doing business with a roofing company, it’s you who are hiring them—that makes you the boss in this equation. As such, taking an interview-style approach to hiring a roofing company can help you discover who the most qualified candidate for the job is. Start with simple questions, such as:
What is your company’s physical address?
This will give you an idea of how well-established the company is compared to others. Do they have a sprawling showroom where you can go and view their products? Or at the very least a brick and mortar office where you can go and speak to somebody in person if you have questions? While some tradesmen—like electricians and plumbers—run their businesses out of their own homes, roofing is a much larger operation and if a roofing company has no physical location at all, it may be cause for concern.
How long has your company been in business?
Generally speaking, businesses that do a good job stick around while those that don’t fall by the wayside. While it’s entirely possible that a roofing company that was just established last month could have workers with decades of experience who would do a fine job installing a new roof on your home, when hiring a roofer, it’s a good rule of thumb to partner with a company that has been around for at least five years.
Can you provide homeowner references?
If the roofing company you’re considering has been installing roofs on homes in your general area for the last five years, and they’ve done a good job, they should be able to point to these projects as evidence of their workmanship and customer care. Ask the roofing companies you’re interviewing if they can provide you with references from homeowners they’ve worked with. Not only will this allow you to see the company’s work firsthand, but references can also provide insight into the experience of working with the company. Were the installers on time? Did they clean up after themselves? Was the company easy to get in touch with? If a roofing company can show you concrete examples of their previous work and put you in contact with customers they’ve served who can attest to their satisfaction, they’re likely a promising candidate.
Is your roofing company insured?
Roofing companies are required to carry worker’s compensation and liability insurance to protect homeowners in the event that an accident occurs on their property during the project. And while most companies probably do carry the necessary insurance, it’s always better to be safe than sorry. Don’t be afraid to ask them for documentation, just to make sure their insurance coverage is up to date.
What kind of warranties do you offer?
Of course, when you have a new roof installed, you hope that you won’t have any issues with it. But just in case you do, it’s important to have a solid warranty in place. Ask the roofing companies you’re interviewing what kind of warranties they offer. Do they only offer the standard manufacturer’s warranty? Or do they carry special certifications that allow them to offer extended warranties? Does their company offer any warranties on installation in addition to those provided by the manufacturer? Warranties provide peace of mind, and when you’re investing in something as substantial as a new roof for your home, peace of mind is worth its weight in gold.
Trust Dreamstyle for All Your Roofing Needs
Dreamstyle Roofing is the premier roofing company serving homeowners throughout the Albuquerque, New Mexico, area. As a GAF Master Elite® roofing contractor—a designation that only 2% of roofing companies in the nation possess—we’re committed to providing those we serve with top-of-the-line products, expert installation service, stellar customer care, and comprehensive warranty protection. If you’d like to learn more about partnering with us for a roof replacement project, contact us today.